Olo Rails

• What is Rails?
  • Rails is a unified program that enables digital orders from third-party marketplaces and other external ordering sources to be transmitted directly to restaurants where Rails has been set up
• What information does Flybuy Receive?
  • We receive one Order Placed and one Order Closed/ Order Cancelled event for all orders 
  • A pickup window is provided, but no location-based ETA is
• Supported DSPs:
  • DoorDash
  • Uber
  • Postmates
  • Deliver Club
  • Bite Squad
  • Caviar
  • Eat Street
  • Zifty
  • Delivery.com 

Olo Dispatch

• What is Dispatch?
  • Dispatch allowed your brand to satisfy growing customer demand for food delivery without complications of managing your own drivers or contracts with multiple delivery providers.
• What Information does Flybuy Receive? 
  • The order is created in Flybuy via the Order Placed message from Olo
  • The second update will tell us who the DSP is and give us the first ETA
  • The customer state will update to En Route or Nearby depending on time before ETA
  • We often get one more update to the ETA before pickup
  • Once the pickup has occurred, the update messages will have a status of Delivery in Progress
  • Flybuy marks the order as complete when we receive the first Delivery in Progress message
  • The order does not need to be manually completed on the dashboard
• Do not gather any driver details
• Supported DSPs:
  • DoorDash
  • Uber Eats
  • OnFleet