Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
Maureen

Maureen Powell

maureen@flybuy.com

0

Article
Last Month

Maureen articles

All Categories
  • All Categories
  • Flybuy Pickup
  • Flybuy Tableside
  • Radbeacon

Flybuy App and Web Flow FAQ

Published January 6th, 2022 by Maureen Powell

How will a staff member know if the customer is using Flybuy or not? If the staff did not receive a notification on the dashboard (i.e, a "nearby", "arrived" or "waiting" notification), the customer either did not engage with Flybuy and will have to call upon arrival or use a non-Flybuy way to let staff know they've arrived, OR the customer can manu

948 Views 1 min

Olo Rails vs. Olo Dispatch

Published February 3rd, 2022 by Maureen Powell

Olo Rails What is Rails? Rails is a unified program that enables digital orders from third-party marketplaces and other external ordering sources to be transmitted directly to restaurants where Rails has been set up What information does Flybuy Receive? We receive one Order Placed and one Order Closed/ Order Cancelled event for all orders  A pickup

2149 Views 1 min

Help Resources

Published January 5th, 2022 by Maureen Powell

Questions?  We are here to help.  In the event that a technical problem, or any Flybuy related question comes up, reach out to the following resources: Flybuy Support Team: Our amazing support team can assist with questions regarding site dashboards, settings or anything Flybuy related and if needed, can funnel the question(s) to the appropriate peo

1975 Views 1 min

Flybuy Customer Flows

Published November 29th, 2021 by Maureen Powell

Flybuy App: The Flybuy App is available for download in the App Store and the Google Play Store  The Pros of the Flybuy App: More consistent location updates, even if the customer has the Flybuy app in the background of their device, we can still receive location updates from them Push Notifications: These are only available when using the app, so a

884 Views 1 min

Flybuy Pickup 101

Published November 29th, 2021 by Maureen Powell

Our predictive location technology enables stores to provide a seamless pickup experience for customers while removing friction for staff. Curbside Pickup In-Store Pickup Delivery Driver Pickup How it works :  Flybuy Pickup   sends predictive arrival notifications, removes friction for the customer, and improves internal staff operations. Customer E

1796 Views 1 min

Updating Olo Checkout Language

Published January 5th, 2022 by Maureen Powell

The checkout flow language and instructions in the conformation email can be updated across all sites or site by site: Go to the Olo Dashboard >> Brand >> Brand Setting >> Messages >> Edit "Curbside Pickup" >> Message to create "Custom" Message

931 Views 1 min
Load More

Member of Groups

Radius Networks
Customer Success

Get in touch.

Learn more about Flybuy’s location based platform.

  • This field is for validation purposes and should be left unchanged.

Our Store

Radius Networks offers a wide range of hardware, software and proximity services designed to enable hyper-proximity, micro-location engagement capabilities and analytics in today’s leading mobile apps, products and technologies.

Shop
  • About Us
  • Support
  • Resources
  • Contact Us
  • Terms of Service
  • Privacy Policy
Menu
  • About Us
  • Support
  • Resources
  • Contact Us
  • Terms of Service
  • Privacy Policy
  • Careers
  • Blog
  • News Coverage
  • Press
  • Info Hub
Menu
  • Careers
  • Blog
  • News Coverage
  • Press
  • Info Hub
Facebook-f
Twitter
Linkedin-in
radius networks logo

© 2021 Radius Networks, Inc. All rights reserved.

Definition by Author

0
0
Expand