Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Flybuy Pickup
  • Olo + Flybuy Pickup

Olo <> Flybuy Webhook Setup Guide

Learn how to set up Olo <> Flybuy webhook integration with this comprehensive guide for seamless order processing and delivery notifications.

Written by Ethan M

Updated at April 28th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Flybuy Pickup
    Flybuy Staff Dashboard Flybuy Reporting Help Resources Flybuy Pickup 101 Olo + Flybuy Pickup Flybuy Notify
  • Flybuy Tableside
    FAQ Troubleshooting & Support
  • Radbeacon
    RadBeacon Dot RadBeacon USB RadBeacon X4 RadBeacon Config App Google Nearby Additional Software Sales, Shipping, & Return Policies FAQ
+ More

Olo webhooks are completely self-service via the Integrations (tap integrations → webhooks) section of the Olo Dashboard. Note MFA must be enabled on your Olo account to access the webhook setup. Flybuy uses events from Olo to create and, correspondingly, update orders in Flybuy. 

Please follow the Olo Zendesk article to get the ball rolling. Information relevant to this discussion starts at the header, “Creating a Webhook” -- Olo Self Service Webhooks

For Webhook name, most partners just put “Flybuy Pickup” or "Flybuy". Your “Destination URL” will be provided by your customer success manager.

Next, please send webhooks for the following event types:

  • OrderPlaced
  • OrderClosed
  • OrderCancelled
  • OrderAdjusted
  • OrderPickedUp
  • CustomerArrived
  • ScheduledOrderFired
  • ScheduledOrderFailed
  • DispatchStatusUpdate

If planning on or currently using curbside pickup --

Then, for the store settings, please verify that the following are set up and correct:

  • Activate curbside [and pickup] buttons.
  • Activate curbside [and pickup] hours.

If custom fields for vehicle info are not yet configured, work with your Olo rep to get them added to your Olo instance. The value of these custom field strings must match exactly with one of the following options:

  • “Make” or “Vehicle Make”
  • “Model” or “Vehicle Model”
  • “Color” or “Vehicle Color”
  • “License Plate” or “Vehicle License Plate” (optional)

Once that is done, please send over your External store reference number(store number). After that, Flybuy will configure the integration in our system, and testing can commence!

Please do not hesitate to reach out if you have any questions or concerns.

webhook olo

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Olo Rails vs. Olo Dispatch
  • Updating Olo Checkout Language

Get in touch.

Learn more about Flybuy’s location based platform.

  • This field is for validation purposes and should be left unchanged.

Our Store

Radius Networks offers a wide range of hardware, software and proximity services designed to enable hyper-proximity, micro-location engagement capabilities and analytics in today’s leading mobile apps, products and technologies.

Shop
  • About Us
  • Support
  • Resources
  • Contact Us
  • Terms of Service
  • Privacy Policy
Menu
  • About Us
  • Support
  • Resources
  • Contact Us
  • Terms of Service
  • Privacy Policy
  • Careers
  • Blog
  • News Coverage
  • Press
  • Info Hub
Menu
  • Careers
  • Blog
  • News Coverage
  • Press
  • Info Hub
Facebook-f
Twitter
Linkedin-in
radius networks logo

© 2021 Radius Networks, Inc. All rights reserved.

Definition by Author

0
0
Expand