Error Message - "Either the beacon is not configurable or cannot be connected for some other reason"
Written by Daniel Stone
Updated at February 17th, 2022
To fix this error, please follow the steps below:
- Force close the application and any other BLE apps (like Locate, fitbit, etc.)
- Turn the bluetooth on your phone off and back on
- Put your beacon in configurable mode (Dot, USB, or X4)
- Reopen the RadBeacon Config app and scan for your beacon again
- If you keep getting the same error contact our support team here.
