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Maggie McCarthy
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Flybuy Monitor and Dashboard Guide
Published December 3rd, 2021 by Maggie McCarthy
Flybuy Staff Dashboard The Flybuy® Staff Dashboard offers your staff the ability to eliminate customer wait time for curbside and in-store pickup. With the Staff Dashboard, we alert your staff of the customer’s location along their journey, so that they are fully prepared to assist customers as they arrive, ensuring a fast, efficient, and personaliz
Flybuy Merchant Portal 101
Published December 16th, 2021 by Maggie McCarthy
The Flybuy Merchant Portal is the service portal for your brand’s Flybuy Pickup project encompassing: customer messaging, configuring settings, pickup areas and more. To login, go to flybuy.com and select the login button. From there, you will be prompted to login to an existing account or create one if you are a new user. After logging into the
Flybuy Pickup Onboarding
Published January 3rd, 2022 by Maggie McCarthy
If you are reading this, you likely just signed up for or are thinking about starting the Flybuy Pickup experience. We are excited to bring your store(s) onboard. Here is what you can expect as next steps! Timeline Kick off Call - Meet the Flybuy team: Up until this point, you have been working closely with your Flybuy Account Executive and as we
Staff Dashboard: Features
Published December 3rd, 2021 by Maggie McCarthy
Enabling Audio Notifications When the tablet is first activated, the staff will be prompted to enable sound locations. Flybuy recommends enabling sound as an additional notification for stores. The sound is a trolley bell like noise that triggers when a customer reaches the Prearrival, Arrival or Waiting phase. It will trigger with whichever even
How to Activate a New Staff Dashboard
Published December 30th, 2021 by Maggie McCarthy
Using the Flybuy Staff App Download the Flybuy Staff App from the Google Play store and launch the app on your device. The activation code will display on the blue screen that appears and will be valid for 12 hours (ex. VAMFVN45) Send the code to pickup-support@flybuy.com with your brand name, store name and device type. (OPTIONAL) Navigate to
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