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Maggie

Maggie McCarthy

maggie@radiusnetworks.com

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Flybuy Monitor and Dashboard Guide

Published December 3rd, 2021 by Maggie McCarthy

Flybuy Staff Dashboard The Flybuy® Staff Dashboard offers your staff the ability to eliminate customer wait time for curbside and in-store pickup. With the Staff Dashboard, we alert your staff of the customer’s location along their journey, so that they are fully prepared to assist customers as they arrive, ensuring a fast, efficient, and personaliz

823 Views 8 min

Flybuy Merchant Portal 101

Published December 16th, 2021 by Maggie McCarthy

The Flybuy Merchant Portal is the service portal for your brand’s Flybuy Pickup project encompassing: customer messaging, configuring settings, pickup areas and more.   To login, go to flybuy.com and select the login button.  From there, you will be prompted to login to an existing account or create one if you are a new user. After logging into the

789 Views 6 min

Flybuy Pickup Onboarding

Published January 3rd, 2022 by Maggie McCarthy

If you are reading this, you likely just signed up for or are thinking about starting the Flybuy Pickup experience.  We are excited to bring your store(s) onboard.  Here is what you can expect as next steps! Timeline Kick off Call - Meet the Flybuy team:  Up until this point, you have been working closely with your Flybuy Account Executive and as we

267 Views 2 min

Staff Dashboard: Features

Published December 3rd, 2021 by Maggie McCarthy

Enabling Audio Notifications When the tablet is first activated, the staff will be prompted to enable sound locations.  Flybuy recommends enabling sound as an additional notification for stores.  The sound is a trolley bell like noise that triggers when a customer reaches the Prearrival, Arrival or Waiting phase.  It will trigger with whichever even

420 Views 2 min

How to Activate a New Staff Dashboard

Published December 30th, 2021 by Maggie McCarthy

Using the Flybuy Staff App Download the Flybuy Staff App from the  Google Play store  and launch the app on your device.  The activation code will display on the blue screen that appears and will be valid for 12 hours (ex. VAMFVN45)  Send the code to  pickup-support@flybuy.com  with your brand name, store name and device type. (OPTIONAL) Navigate to

574 Views 1 min
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